Since I have joined Smartaupairs, my very busy life has become so much easier! I have been a Smartaupairs customer/client for 4 years now and I would not change a thing. The webiste is clear and easy of use. And when comes the time to find the next au-pair, I love the fact that it just takes a simple phone-call to any of the lovely staff for the whole process to start: Smartaupairs pre-selecting the candidates, uploading all new information onto the website.... and Voilà! We are in business. Thanks to Smartaupairs, 4 lovely girls from Germany and Switzerland have joined our family and become my new daughters. Believe it or not, but we are still in contact and 2 of them have come back for visits. I intent to use Smartaupairs for many years to come and I would wholeheartedly recommend them to any prospective parent. My two daughters and I chose just one candidate and we had a couple of chat with Elena online through Skype
- Natascha, Host Mum in Kent
Very happy with the level of service. Now hosting our 6th au pair form the agency. Only experienced a couple of minor difficulties but have welcomed your support, which has been prompt and professional. I know our au pairs have benefitted from the support and guidance they have received from your team too
- Chiquita , Host Mum in Gloucestershire
We have used other au pair companies in the past and I can honestly say that Smartaupairs was the best experience we had. You found us a fantastic au pair and prepared us and our au pair for the stay. Everything was very well organised and we had a fantastic experience. Thank you
- Freida, Host Mum in London
We have had 3 au pairs through you over the last 2 years, we have been very happy, have recommended you to many people already, but who knows if they have contacted you! a happy relief to find an au pair after about 3 conversations, rather than trawl through endless Gumtree ads and then find that 50% of the girls don't even come to the interview which was more than frustrating in the past. thank you, we will be back!
- Beth, Host Mum in London
We have tried other au pair agencies/websites but always come back to Smart Aupairs due to the reassurance that they are only contacting us with the best people who have been fully checked out in their own countries. We also prefer the fact that we have support and backup once our au pair starts
- Amanda, Host Mum in Kent
I found the service provided excellent overall. Particularly when I had concerns about an au pair I was able to have a helpful and supportive discussion with the agency about how to address the concerns and resolve the situation. I felt the support offered was insightful and relevant and we would have no hesitation using smartaupairs agency again.
- Kirsten, Host Mum in London
I have relied on Smartaupairs for the past eight years; they have continuously provided me with an efficient reliable service. I have found the staff, especially Chloe, really helpful and understanding. There have been a number of instances where we have needed a new au pair quite speedily and once again I have found the speed of re-activation and the forwarding of applicant details outstanding. I frequently share the agency contact details with any friends who are considering an au pair joining their family
- Kulvinder, Host Mum in Buckinghamshire
Using Smartaupairs has been a great start to our first experience of having an au pair. Their comprehensive and personal service gave us the reassurance we needed to introduce a much needed pair of extra hands into our expanding family. Our aupair has fitted into our family routine, taking over the school run and looking after the children very well, which has made life with my new baby much easier and less stressful. Thank you Tuuli for the excellent service you gave us.
- Kate, Host Mum in Hampshire
I have used local agencies and Smart Au Pairs and without a doubt I will be using you again! The events that were organised in London and the Facebook for our au pair have been brilliant. The pack you sent out made me feel confident that we had remembered everything. We learnt so much from you even after hosting an au pair the previous year...thanks so much.
- Barbara, Host Mum in Surrey
It’s plain to see that the aim of Smart au Pairs is not shoving candidates through the system, but to ensure all parties has a very rewarding experience
- Chiara, Host Mum in London
I've been really impressed with your customer focus. We've had a nanny for 4 years (much loved) and I was very worried that the transition to an au pair would be painful for the kids, the parents and the au pair. It's been quite the reverse. We are fortunate to have a super au pair, and it's all gone swimmingly (so far). I think the efforts you make to help the au pairs feel welcome and part of a larger au pair community are really important in making it work. We'll be in touch next year for a replacement!
- Sarah, Host Mum in Surrey


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